Welcome to the V3Deals Help Page.
We’re here to make your shopping experience smooth and hassle-free.
Below you’ll find answers to common questions, along with our support details.
1. Orders & Payments
Q: How do I place an order?
A: Simply browse products, add them to your cart, and checkout using our secure payment options.
Q: What payment methods are accepted?
A: We accept UPI, Debit/Credit Cards, Net Banking, and Wallets through secure payment gateways.
Q: Is Cash on Delivery (COD) available?
A: Yes – you can specify depending on your business policy].
2. Shipping & Delivery
Q: How long does delivery take?
A: Orders are usually delivered within 3–7 business days, depending on your location.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking link via email/SMS.
Q: Do you ship across India?
A: Yes, we deliver pan-India through our trusted courier partners.
3. Returns & Refunds
Q: What is your return policy?
A: Products can be returned within 7 days of delivery if they are defective, damaged, or incorrect.
Q: How do I request a return?
A: Contact us at care.v3deals@gmail.com or call +91 9873720210 with your order details.
Q: How long does it take to get a refund?
A: Refunds are processed within 5–7 working days after the returned item is received and inspected.
4. Account & Support
Q: Do I need an account to shop?
A: No, you can shop as a guest. But creating an account helps you track orders and get special offers.
Q: I forgot my password. What should I do?
A: Click on "Forgot Password" on the login page and follow the steps to reset your password.
Q: How can I contact customer support?
A:
📧 Email: care.v3deals@gmail.com
📞 Mobile: +91 9873720210
⏰ Support Hours: Monday – Saturday, 10:00 AM to 6:00 PM
5. General Queries
Are products original and genuine?
Yes, we ensure 100% genuine products from trusted sellers.
Do you offer discounts and promotions?
Yes, keep an eye on our homepage and subscribe to our newsletter for the latest offers.