V3Deals – Terms & Conditions

Effective Date: 07 October 2026

Welcome to V3Deals, operated by V3 Communication.

These Terms & Conditions govern your access to and use of the V3Deals website, including browsing the website, placing orders, making payments, receiving products, and using our customer support services.

By accessing or using v3deals.in, you agree to these Terms & Conditions. Please read them carefully before placing an order.

If you do not agree with these Terms & Conditions, please do not use the website or place an order.

1. Business Information

Brand Name: V3Deals

Legal Business Name: V3 Communication

Business Address:

V3Deals

DC - 1738, Block - C, Dabua Colony, Sector - 50, NIT Faridabad,

New Sabzi Mandi Road, Opp. Durga Mata Mandir,

Faridabad-121001, Haryana, India

Website: v3deals.in

WhatsApp / Call: 9873720210

Customer Care: care@v3deals.in

General Contact: contact@v3deals.in

2. Use of the Website

You may use the V3Deals website for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to the website or its systems.
• Interfere with the normal operation or security of the website.
• Introduce malicious software, viruses, or harmful code.
• Use automated methods to access or collect information from the website in a manner that could harm or disrupt the website.
• Misuse customer accounts, order information, payment systems, or promotional offers.
• Provide false or misleading information while placing an order or communicating with V3Deals.

We reserve the right to restrict or refuse access to the website where reasonably necessary to protect the website, customers, business operations, or security.

3. Product Information

V3Deals makes reasonable efforts to provide accurate information about the products listed on the website.

Product information may include:

• Product name
• Product description
• Images
• Specifications
• Dimensions
• Compatibility information
• Features
• Quantity
• Price
• Availability
• Return eligibility

Customers should review the product description, specifications, compatibility information, images, and other relevant details before placing an order.

Product images are provided to help customers understand the product. Due to photography, lighting, display settings, manufacturing variations, packaging changes, or other factors, minor differences in appearance may occur.

Where a product has specific compatibility requirements, customers should verify compatibility information provided on the product page before purchasing.

V3Deals does not represent a compatible or third-party product as an original branded product unless such representation is expressly stated and accurate.

4. Product Availability

Products displayed on V3Deals are subject to availability.

We make reasonable efforts to keep product availability information updated. However, inventory can change due to orders being placed, stock adjustments, technical issues, or other operational circumstances.

If a product becomes unavailable after an order is placed and V3Deals is unable to fulfil the order, we may contact the customer and cancel the affected order.

For a cancelled COD order, no payment will be collected.

For a cancelled Prepaid order, the applicable refund will be initiated according to the applicable payment process.

We do not intentionally offer products that we know cannot reasonably be fulfilled.

5. Product Prices

Prices displayed on V3Deals are shown in Indian Rupees (INR) unless otherwise stated.

We make reasonable efforts to display accurate prices.

Product prices may change from time to time. However, the price applicable to an order will be based on the price displayed and accepted through the applicable checkout/order process at the time the order is placed, subject to correction of genuine technical or obvious pricing errors.

If a significant pricing error occurs due to a technical, system, typographical, or other genuine error and the order cannot reasonably be fulfilled at the incorrect price, V3Deals may contact the customer before fulfilment and may cancel the affected order.

In such a case, any payment already received for the cancelled order will be refunded through the applicable payment process.

6. Offers, Discounts and Promotional Prices

V3Deals may offer discounts, coupons, promotional prices, bundle offers, or other promotional benefits from time to time.

Each offer may have its own applicable conditions, validity period, product eligibility, quantity limits, or other restrictions.

Customers should review the conditions of an offer before placing an order.

Promotional offers are subject to availability and may be withdrawn or changed when the stated offer period ends or when the applicable promotional conditions are no longer available.

We do not guarantee that a promotional price or offer will remain available after its stated validity period.

7. Coupon Codes and Promotional Benefits

Where a coupon or promotional code is offered, the applicable terms of that offer will apply.

A coupon may:

• Apply only to selected products.
• Require a minimum order value if specifically stated.
• Have a limited validity period.
• Be limited to a particular number of uses.
• Not be combined with another offer where specifically stated.

The customer is responsible for checking whether a coupon has been successfully applied before completing the order.

If a coupon is not applicable to an order, the order will be processed according to the price and offer information displayed at checkout.

8. Ordering and Order Placement

Customers may place an order by following the ordering and checkout process available on the V3Deals website.

Before submitting an order, customers should carefully verify:

• Product selected
• Quantity
• Product variant, where applicable
• Delivery address
• PIN code
• Mobile number
• Email address
• Payment method
• Applicable price
• Applicable offer or discount
• Return eligibility, where displayed

Submitting an order constitutes a request to purchase the selected product under the applicable information and conditions displayed at the time of ordering.

9. Order Confirmation

After an order is successfully placed, V3Deals may provide an order confirmation through the applicable communication channel.

An order confirmation indicates that the order has been received by V3Deals.

In certain circumstances, an order may still need to be cancelled or declined if:

• The product becomes unavailable.
• The delivery PIN code is non-serviceable.
• The address cannot reasonably be serviced.
• There is a genuine pricing or technical error.
• The order contains materially incorrect or incomplete information.
• There is a suspected fraudulent or unauthorized transaction.
• An operational issue prevents fulfilment.
• Another legitimate circumstance makes fulfilment impractical.

Where reasonably possible, the customer will be informed of such cancellation.

10. Payment Methods

V3Deals may offer payment methods including:

• Prepaid payment
• Cash on Delivery (COD)

The payment methods available to a customer may depend on the order, delivery location, product, courier serviceability, or payment service availability.

For prepaid orders, payment may be processed through an applicable third-party payment gateway or payment service provider.

Customers should not share their UPI PIN, ATM PIN, banking password, payment OTP, or other confidential payment authentication information with anyone claiming to represent V3Deals.

11. Cash on Delivery (COD)

Where COD is available, the customer is required to pay the applicable order amount to the authorized delivery/courier partner at the time of delivery.

COD availability may depend on the delivery PIN code, courier serviceability, order conditions, product availability, or other operational factors.

If COD is not available for a particular order or location, the customer may be required to use another available payment method.

Customers should provide an active mobile number and remain available for delivery communication to help avoid unnecessary delivery delays.

12. Shipping and Dispatch

V3Deals provides Free Shipping Across India on All Orders, including both Prepaid and COD orders, with no minimum order value requirement.

Orders received before 10:00 AM are generally processed and dispatched on the same business day.

Orders received after 10:00 AM are generally dispatched on the next business day.

In rare cases, due to internal operational circumstances or other unavoidable reasons, dispatch may take 2–3 business days.

If such a delay is expected, V3Deals will make reasonable efforts to inform the customer through WhatsApp, email, phone, or another available communication channel.

For complete shipping and delivery information, customers should refer to the V3Deals Shipping Policy.

13. Estimated Delivery

Delivery time depends on the destination PIN code, delivery location, distance from our Faridabad, Haryana warehouse, courier network, and local delivery conditions.

As a general estimate:

• Delhi NCR: approximately 2–3 days.
• Other locations across India: generally approximately 4–8 days.

These are estimated delivery timelines and are not guaranteed delivery dates.

Actual delivery may vary due to courier operations, weather, transportation conditions, remote locations, local restrictions, high shipment volumes, or other circumstances outside V3Deals' direct control.

14. Order Tracking

After dispatch, tracking information may be provided through WhatsApp, email, SMS, website order information, or another available communication channel, where applicable.

Customers can use the available tracking information to monitor shipment progress.

Tracking availability and updates depend on the applicable courier or logistics service.

15. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name
• Complete address
• PIN code
• Active mobile number
• Other delivery information requested during checkout

V3Deals is not responsible for delivery delays caused by an incorrect, incomplete, or inaccurate address supplied by the customer.

Where reasonably possible, V3Deals may contact the customer to clarify or correct address information.

16. Non-Serviceable Locations

V3Deals aims to provide delivery across India; however, certain PIN codes or locations may not be serviceable through the available courier partners.

If an order cannot be delivered to the provided location, V3Deals may contact the customer.

If delivery cannot reasonably be completed:

• A COD order may be cancelled without collecting payment.
• A prepaid order may be cancelled and the applicable refund initiated through the original payment method.

17. Delivery Delays and Unforeseen Circumstances

V3Deals makes reasonable efforts to process and dispatch orders within the stated timelines.

However, delivery may be delayed because of circumstances beyond our direct control, including:

• Severe weather
• Natural events
• Transportation disruptions
• Courier operational issues
• High shipment volumes
• Remote or difficult-to-service locations
• Local restrictions
• Strikes or transportation interruptions
• Technical or logistical disruptions
• Other unforeseen circumstances

Where reasonably possible, we may provide updates regarding significant delays.

18. Returns and Refunds

Returns and refunds are governed by the V3Deals Return & Refund Policy published on the website.

Most eligible products may be returned within 7 days from the date of delivery, subject to the product-specific return conditions.

Not every product is automatically returnable.

The applicable return eligibility will be displayed on the relevant product page where applicable.

Customers should review the Return & Refund Policy and product-specific return information before placing an order.

19. Non-Returnable Products

Certain products may be marked “This Product is Non-Returnable” because of their nature, category, hygiene considerations, inability to resell after opening, or other applicable reasons.

Certain sale, discount, special-offer, or clearance products may also be non-returnable where this condition is clearly disclosed before purchase.

Non-returnable status does not prevent a customer from contacting V3Deals regarding a product that is wrong, damaged, defective, or otherwise not as ordered. Such cases may be reviewed according to the Return & Refund Policy and applicable circumstances.

20. Damaged, Defective, Wrong or Missing Products

Customers should carefully inspect the delivery package when received.

If the package appears visibly damaged, torn, open, tampered with, or otherwise compromised, customers are advised to refuse/decline delivery wherever possible and contact V3Deals.

For an intact package, customers are strongly advised to record a continuous unboxing video and take appropriate photographs when opening the package.

For damaged, defective, wrong, missing, or incorrect-product claims, V3Deals may request photographs, video evidence, order information, and a description of the issue for verification.

For complete requirements, customers should refer to the Return & Refund Policy.

21. Order Cancellation by Customer

Customers may request cancellation of an order by contacting V3Deals as soon as possible after placing the order.

Cancellation may not be possible once an order has been processed, packed, dispatched, or otherwise entered the fulfilment/delivery process.

If cancellation is accepted:

• A COD order will be cancelled without payment being collected.
• A prepaid order will be processed for the applicable refund through the original payment method or applicable payment process.

Any applicable refund timing may depend on the payment gateway, bank, or payment service provider.

22. Cancellation by V3Deals

V3Deals may cancel an order where reasonably necessary, including situations such as:

• Product becoming unavailable
• Non-serviceable delivery location
• Incorrect or incomplete address that cannot be resolved
• Genuine technical or pricing error
• Suspected fraudulent or unauthorized activity
• Operational circumstances preventing fulfilment
• Other circumstances where the order cannot reasonably be fulfilled

If an order is cancelled by V3Deals after payment has been received, the applicable refund will be initiated through the applicable payment process.

The customer will be informed of the cancellation where reasonably possible.

23. Refunds

Refunds, where applicable, will be handled according to the circumstances of the order and the applicable V3Deals policies.

For approved refunds relating to prepaid orders, the refund will generally be processed through the original payment method or applicable payment channel.

The time taken for the refund to reflect in the customer's account may depend on the payment gateway, bank, card issuer, or other payment service provider.

For complete refund conditions, customers should refer to the Return & Refund Policy.

24. Customer Communication

V3Deals may contact customers through:

• WhatsApp
• Phone
• Email
• SMS
• Website/order-related communication

Communication may relate to:

• Order confirmation
• Payment status
• Dispatch
• Tracking
• Delivery
• Address clarification
• Delays
• Cancellation
• Return
• Refund
• Customer support
• Other information necessary to fulfil or manage an order

Customers are responsible for providing accurate and active contact information.

25. Customer Accounts

Where account functionality is available, customers are responsible for maintaining the confidentiality of their login credentials and for activity conducted through their account.

Customers should promptly notify V3Deals if they believe their account has been accessed without authorization.

V3Deals may restrict or suspend account access where reasonably necessary to protect customers, the website, or business operations.

26. Intellectual Property

Unless otherwise stated, the content available on the V3Deals website, including:

• Website design
• Logos
• Brand elements
• Text
• Product descriptions
• Graphics
• Photographs
• Images
• Page layouts
• Other original website content

may be owned by or used with permission by V3Deals/V3 Communication or the respective rights holder.

You may not reproduce, copy, modify, distribute, publish, commercially exploit, or otherwise use website content without appropriate authorization, except where permitted by applicable law.

Product names, trademarks, logos, and brand references belonging to third parties remain the property of their respective owners.

Where V3Deals sells compatible or third-party products, such references are used only to describe compatibility or product relevance and do not by themselves imply endorsement, authorization, sponsorship, or affiliation.

27. Third-Party Links and Services

The V3Deals website may contain links or references to third-party websites, services, marketplaces, payment providers, courier services, social media platforms, or other external resources.

V3Deals does not control the privacy practices, content, availability, security, or terms of third-party websites or services.

Customers should review the applicable terms and privacy policies of third-party services before using them or providing information to them.

28. Website Availability

V3Deals makes reasonable efforts to keep the website accessible and functional.

However, temporary interruptions may occur because of:

• Maintenance
• Technical problems
• Hosting issues
• Internet or network disruptions
• Security incidents
• Software updates
• Other circumstances beyond our reasonable control

Temporary unavailability of the website does not by itself cancel or modify an already accepted order unless communicated separately.

29. Accuracy of Website Information

V3Deals makes reasonable efforts to keep website information accurate and updated.

However, occasional typographical, technical, inventory, pricing, image, or information errors may occur.

Where a material error is identified, V3Deals may correct the information and, where necessary, contact affected customers regarding orders that cannot reasonably be fulfilled based on the incorrect information.

We do not intentionally provide false or misleading information about products, prices, availability, delivery, business identity, or policies.

30. Fraud Prevention and Order Verification

To protect customers and V3Deals from fraudulent or unauthorized transactions, we may conduct reasonable order verification where necessary.

Verification may include confirming:

• Customer contact information
• Delivery address
• Order details
• Payment status
• Other information reasonably necessary to verify the order

If an order cannot reasonably be verified or appears to involve fraudulent or unauthorized activity, V3Deals may decline or cancel the order and inform the customer where appropriate.

31. Privacy

The collection and use of customer information is governed by the V3Deals Privacy Policy.

Customers should review the Privacy Policy to understand how personal information may be collected, used, protected, and shared for legitimate business purposes.

32. Shipping Policy

Shipping and delivery terms are governed by the V3Deals Shipping Policy.

The Shipping Policy provides information about:

• Free shipping
• Dispatch timelines
• Estimated delivery
• Delhi NCR delivery
• Other locations
• Tracking
• Non-serviceable PIN codes
• Delivery delays
• Address-related issues
• Cancellation and refund due to shipping issues

33. Return & Refund Policy

Returns and refunds are governed by the V3Deals Return & Refund Policy.

Customers should review that policy before placing an order, particularly where the product page identifies a product as non-returnable or subject to specific return conditions.

34. No Unauthorised Representation

V3Deals does not claim to be affiliated with, endorsed by, sponsored by, or officially authorized by any third-party brand, manufacturer, organization, or service unless such relationship is specifically and accurately stated.

References to third-party brands may be used where reasonably necessary to describe product compatibility, functionality, or the nature of a product.

Customers should rely on the specific product description and information provided on the product page.

35. Changes to Products and Services

V3Deals may update, modify, discontinue, or replace products, product variants, website features, offers, or services from time to time.

Such changes will not intentionally misrepresent the availability or characteristics of products offered for purchase.

Where an existing order is materially affected, V3Deals will communicate with the customer where reasonably necessary.

36. Changes to These Terms & Conditions

V3Deals may update these Terms & Conditions from time to time to reflect changes in:

• Business operations
• Website functionality
• Products or services
• Payment methods
• Shipping processes
• Legal or regulatory requirements
• Customer service practices

The updated Terms & Conditions will be published on this page with a revised Effective Date.

Customers are encouraged to review these Terms & Conditions periodically.

37. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes arising from the use of the V3Deals website or purchase of products may be subject to the jurisdiction of the competent courts having jurisdiction over Faridabad, Haryana, India.

Nothing in these Terms & Conditions is intended to remove or restrict any rights that cannot lawfully be excluded under applicable law.

38. Customer Support and Grievance Contact

For questions, complaints, order-related concerns, cancellation requests, or other assistance, customers can contact V3Deals through:

WhatsApp / Call:

9873720210

Customer Care:

care@v3deals.in

Orders & Delivery:

orders@v3deals.in

Returns:

returns@v3deals.in

Refunds:

refunds@v3deals.in

General Contact:

contact@v3deals.in

Business Address:

V3Deals

DC - 1738, Block - C, Dabua Colony, Sector - 50, NIT Faridabad,

New Sabzi Mandi Road, Opp. Durga Mata Mandir,

Faridabad-121001, Haryana, India

39. Agreement to These Terms

By using the V3Deals website or placing an order, the customer acknowledges that they have had an opportunity to review the information relevant to their purchase, including applicable:

• Product information
• Price
• Availability
• Shipping terms
• Return and refund conditions
• Privacy Policy
• Other applicable purchase conditions

Customers should not place an order if they do not agree with the applicable terms and conditions.

© 2026 V3Deals. All rights reserved.